Don't panic! First of all, make sure that you are meeting all of the conditions for this discount code - for example that you have the right number of products in your basket or you meet the minimum spend requirement.
Discount codes also can't be used in conjunction with any other discounts or offers, so cannot be used on any of our pre-made bundles.
Still having trouble? Get in touch at firstname.lastname@example.org and we'll be happy to help